Social Media and Communication Policy

DSCHOLAR RESEARCH CONSULTANCY AND ANALYTICS (OPC) PRIVATE LIMITED is committed to maintaining a professional and respectful presence on social media and in all communications. By adhering to this policy, we ensure that our communications are consistent, aligned with our values, and contribute positively to our reputation and relationships.

1. Introduction

At DSCHOLAR RESEARCH CONSULTANCY AND ANALYTICS (OPC) PRIVATE LIMITED, we recognize the importance of social media and effective communication in building our brand, engaging with our clients, and disseminating valuable information. This Social Media and Communication Policy outlines our guidelines and best practices for using social media and other communication channels to ensure consistency, professionalism, and alignment with our company values.

2. Purpose

The purpose of this policy is to:
– Provide clear guidelines for the use of social media and communication channels.
– Ensure that all communication aligns with our company values and objectives.
– Protect the company’s reputation and maintain confidentiality.
– Promote responsible and respectful communication both internally and externally.

3. Scope

This policy applies to all employees, contractors, consultants, and partners of DSCHOLAR RESEARCH CONSULTANCY AND ANALYTICS (OPC) PRIVATE LIMITED who use social media and other communication channels on behalf of the company or in a professional capacity.

4. Social Media Guidelines

1. Representation: Only authorized personnel may represent the company on social media. Personal accounts should not be used to make official company statements or disclose company information.
2. Professionalism: All posts and communications should be professional, respectful, and aligned with our company values. Avoid using language or images that could be perceived as offensive, discriminatory, or inappropriate.
3. Accuracy: Ensure that all information shared on social media is accurate and truthful. Verify facts before posting and correct any mistakes promptly.
4. Confidentiality: Do not share confidential or proprietary information about the company, clients, or partners. Respect privacy and maintain the confidentiality of sensitive information.
5. Engagement: Engage with followers, clients, and the community in a positive and constructive manner. Respond to questions and comments promptly and professionally.
6. Content: Share content that is relevant, informative, and valuable to our audience. This includes updates about our services, industry news, educational resources, and company achievements.
7. Compliance: Adhere to all relevant laws, regulations, and industry standards when using social media. This includes respecting intellectual property rights and avoiding any form of online harassment or defamation.

5. Communication Guidelines

1. Internal Communication:
   • We use designated channels (e.g., email, WhatsApp, Telephone, and internal messaging platforms) for internal communication.
   • Maintain professionalism and respect in all interactions with colleagues.
   • Share relevant information promptly and transparently to ensure effective collaboration.
2. External Communication:
   • We use official company channels (e.g., company email, WhatsApp, Telephone, Website, Newsletters, social media) for external communication.
   • We ensure that all external communications are consistent with our brand voice and values.
   • We provide accurate and timely information to clients, partners, and stakeholders.
3. Media Inquiries:
   • All media inquiries are addressed by the designated person of the Company.
   • No one should make statements to the media without authorization received from the Company.
4. Crisis Communication:
   • We will communicate promptly, accurately, and transparently during a crisis to maintain trust and credibility.

6. Responsibilities

1. Management:
– Ensure that this policy is communicated to all employees, contractors, consultants, and partners.
– Provide training and resources to support effective social media and communication practices.
– Monitor compliance with this policy and address any violations promptly.

2. Employees, Contractors, and Consultants:
– Adhere to the guidelines and best practices outlined in this policy.
– Seek guidance from management or the communications team if unsure about any aspect of social media or communication.
– Report any breaches of this policy to the appropriate authority.

7. Monitoring and Enforcement

We reserve the right to monitor social media and communication channels to ensure compliance with this policy. Any violations of this policy may result in disciplinary action, up to and including termination of employment or contract.

8. Review and Updates

This policy is reviewed periodically and updated as necessary to ensure its continued relevance and effectiveness. Changes to this policy will be communicated to all employees, contractors, and consultants.

9. Contact Information

For any questions or concerns regarding this Social Media and Communication Policy, please contact us at:

DSCHOLAR RESEARCH CONSULTANCY AND ANALYTICS (OPC) PRIVATE LIMITED
5337, SONAMONI SIPAI PARA, RANIRBAZAR, AGARTALA, WEST TRIPURA- 799035, TRIPURA, INDIA
Email: info@dscholarresearch.com
Contact Number: +91 72092 27555

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Amendments

Please note that this Policy is subject to change from time to time – it was last updated in July 2024. Any changes to this Policy made in the future will be reflected on the DSCHOLAR RESEARCH CONSULTANCY AND ANALYTICS (OPC) PRIVATE LIMITED website and, where appropriate, notified to you by email.